My Skin First partners with global merchants in order to provide you the best prices and the BEST online shopping experience for you to shop anytime, anywhere!
This means that your order is shipped from our global suppliers where they are located anywhere in the world.
Because we ship directly from our partners in other countries, your item may take 3-5 weeks to arrive with Free Standard Shipping. Please do not panic if it does not show up immediately, it's on its way.
How much is shipping?
Shipping is Free Worldwide for Standard Shipping or you can use other shipping methods like Priority Mail ®, DHL Express, Fedex Express and UPS Express.
Where can I track my order?
You can track your order here https://myskinfirst.aftership.com/
How long does it take for an order to arrive?
We typically ship your product within 1 or 2 days. Most items will arrive in about 2-5 weeks with free standard international shipping. While we work with our courier partners to get your items to you in the shortest time, certain issues such as high season and customs check are out of our control.
Free International Shipping => 2 - 5 Weeks
Priority Mail ® => 9 - 18 Days
DHL Express => 5 - 12 Days
FedEx Express => 4 - 11 Days
UPS Express => 3 - 7 Days
We are currently experiencing high order volumes, and orders might take slightly longer. Rest assured we are doing our absolute best to get your lovely items to you as fast as we can.
If you've any queries, just email us firstname.lastname@example.org. We're here to help you.
Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email wrong please contact us email@example.com and we will fix it for you.